Terms & Conditions

These terms and conditions govern your use of our website and services. If you do not agree to these terms, you should not use our services.

We provide:

• Premium quality saffron products
• E-commerce platform for online ordering
• Delivery services across India
• Customer support services

When creating an account with us, you agree to:

1. Provide accurate and complete information
2. Maintain the confidentiality of your account credentials
3. Accept responsibility for all activities under your account
4. Notify us immediately of any unauthorized use
5. Not create multiple accounts or share account access

Order and payment terms:

• All orders are subject to availability
• Prices include applicable taxes
• Payment is due at the time of order
• We accept major credit cards and digital payments
• Orders are processed within 1-2 business days

Shipping and delivery information:

• We ship across India
• Delivery within 3-7 business days
• Products are securely packaged
• Tracking information provided
• Customer support for delivery issues

However, we will provide assistance for:

• Damaged products during shipping
• Expired products received
• Wrong products delivered

Contact us within 24 hours of delivery for any issues.

You are prohibited from:

1. Using our services for any unlawful purpose
2. Attempting to harm or compromise our systems
3. Uploading malicious content or viruses
4. Violating intellectual property rights
5. Engaging in fraudulent activities
6. Harvesting user information without consent
7. Creating false or misleading accounts

We are not liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Service interruptions
• Third-party actions
• Force majeure events

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.